The Elephant in the Room: Retrofitting Heat Pump Water Heaters and the True Cost of Electrification
- bateman1826
- Sep 16
- 4 min read

At Bateman Water Heating Engineering, Inc., we're committed to staying ahead of the curve and helping our clients navigate the evolving landscape of water heating technology and regulations. We talk a lot about the shifts to high-efficiency condensing gas heaters due to SCAQMD and DOE rules. But there’s another, quieter revolution underway that merits a serious discussion: the push towards heat pump water heaters (HPWHs) for both commercial and residential applications.
While the environmental benefits and energy efficiency of HPWHs are frequently lauded, there's a critical conversation we need to have—one that often gets overlooked: the practical challenges of retrofitting and the potentially significant increase in electrical operating costs, especially when compared to the historical affordability of natural gas.
The "Hidden" Retrofit Complexities of HPWHs
Unlike a like-for-like swap, integrating a heat pump water heater, particularly in an existing building, is rarely a straightforward process. Here are just a few of the "gotchas" that aren't always discussed upfront:
Space and Air Volume Requirements: HPWHs extract heat from the surrounding air. This means they need ample unconditioned space (like a basement, garage, or utility room) to operate efficiently. Placing one in a small closet can quickly deplete the available heat, causing it to run less efficiently and potentially cool adjacent spaces.
Condensate Drainage: Similar to condensing gas heaters, HPWHs produce condensate as they cool the air. This requires a nearby drain, which might not be readily available in older installations.
Electrical Service Upgrades: This is often the biggest hurdle. Many older homes and commercial buildings simply don't have the dedicated 30-amp, 240-volt circuit that most HPWHs require. This means costly electrical panel upgrades, new wiring runs, and the expertise of a licensed electrician – a significant, unexpected expense for many.
Noise and Temperature Impact: While generally quiet, HPWHs do produce a low hum. More importantly, they exhaust cooler air. In certain climates or building layouts, this cooling effect can be undesirable or require additional HVAC considerations.
The Elephant of Electrical Costs: Natural Gas vs. Kilowatt-Hours
Here's where the rubber truly meets the road, and where the prevailing narrative often falls short for consumers and businesses alike: the operational cost comparison between natural gas and electricity.
For decades, natural gas has been a remarkably inexpensive and efficient fuel source for water heating in many regions. While electricity generation has become cleaner, and HPWHs are highly efficient in their use of electricity, the cost per unit of energy can tell a different story.
The Efficiency Paradox: Yes, an HPWH is incredibly efficient, often achieving a Uniform Energy Factor (UEF) of 3.0 or higher, meaning it can produce three times the hot water energy for the electricity it consumes. A standard electric resistance water heater has a UEF closer to 0.95.
The Price Tag: However, if your local utility charges significantly more per kilowatt-hour (/kWh)thanperthermofnaturalgas(/therm), that "efficient" operation can still result in a higher monthly utility bill. We've seen scenarios where homeowners, eager to "go green," are shocked to see their electricity bills jump after installing an HPWH, even with the incentives.
Time-of-Use Rates: Many utilities are moving towards "time-of-use" (TOU) rates, where electricity is much more expensive during peak demand hours. If a commercial establishment needs significant hot water during these peak times, an HPWH could incur substantial operating costs unless sophisticated controls are in place.
Consider this simple analogy: Imagine a car that gets 100 miles per gallon (an HPWH) versus a car that gets 30 miles per gallon (a gas water heater). The 100 MPG car is clearly more efficient. But what if the fuel for the 100 MPG car costs $20 a gallon, and the fuel for the 30 MPG car costs $3 a gallon? Your fuel efficiency is great, but your fuel expense might still be higher!
Our Recommendation: Informed Decisions and Holistic Planning
At BWHEI, we believe in empowering our clients with all the facts. While the long-term goals of electrification are vital for sustainability, the immediate financial and practical implications for retrofits with HPWHs must be thoroughly evaluated.
Before committing to a heat pump water heater retrofit, we urge you to consider:
Total Project Cost: Factor in not just the equipment, but also electrical upgrades, plumbing modifications, and potential HVAC adjustments.
Local Utility Rates: Get a clear understanding of your current and projected electricity rates, including any time-of-use charges, and compare them to natural gas costs.
Building Suitability: Assess whether your existing space can properly accommodate an HPWH's environmental and spatial needs.
Incentives: Research available federal, state, and local rebates or tax credits that can help offset the upfront costs.
The shift to heat pump water heaters represents a significant step forward in energy efficiency and environmental responsibility. But like any major technological transition, it comes with its own set of challenges and economic considerations. Don't let the allure of "efficiency" blind you to the full picture.
Partner with Bateman Water Heating Engineering, Inc. to perform a comprehensive assessment of your specific application. We'll help you understand the true costs and benefits, ensuring you make an informed decision that aligns with your operational needs and budget, without any hidden surprises.
(323) 254 - 4303.



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